Privacy Policy – Smartwatch.lk

Last updated: [2025.12.20]

Smartwatch.lk (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from www.smartwatch.lk.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

  • Full name

  • Delivery address

  • Phone number(s)

  • Email address

  • Order details (products purchased, order ID, amount)

  • Payment confirmation details (such as bank slip reference sent via WhatsApp)

  • IP address and browser information (for security and analytics)

Note: We do not store your credit/debit card details.

2. How We Use Your Information

Your personal data is used to:

  • Process and deliver your orders

  • Confirm payments and manage transactions

  • Communicate with you regarding orders, delivery, or support

  • Improve our website and customer experience

  • Prevent fraud and unauthorized transactions

  • Comply with legal and business requirements

3. Payment Information

Payments on Smartwatch.lk may be processed via:

  • Direct Bank Transfer

  • Cash on Delivery (COD)

  • KOKO – Buy Now Pay Later

  • OnePay (Visa, Mastercard, Amex, etc.)

All online payments are handled securely through trusted third-party payment gateways. We do not collect or store your card details on our servers.

4. Sharing Your Information

We do not sell or rent your personal data.

Your information may be shared only with:

  • Payment service providers (OnePay, KOKO)

  • Delivery and courier partners

  • Legal authorities if required by law

All third parties are required to keep your information confidential.

5. Data Security

We take reasonable security measures to protect your personal information against loss, misuse, unauthorized access, or disclosure. However, no online transmission is 100% secure.

6. Cookies

Our website may use cookies to:

  • Remember your preferences

  • Improve website performance

  • Analyze traffic and usage

You can disable cookies through your browser settings if you prefer.

7. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

To make such requests, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Smartwatch.lk
📞 Phone / WhatsApp: 076 059 0952
🌐 Website: www.smartwatch.lk